Refund policy

Product(s) can be exchanged from branded cut pieces stores within 7 days from the date of delivery. Please note that the product must be saleable, conditioned, and unused with the price label attached along with the purchase invoice. Items bought on sale cannot be exchanged. Due to the differences in color monitors, screens, and lighting used during photoshoots, the exact color or texture of the final item may slightly vary from what is seen on screen; therefore, products cannot be exchanged for this reason. We will only exchange or refund any product(s), if a defective or wrong product(s) has been delivered. Contact our customer service center by emailing us images of defective or wrong products at care@brandedcutpiece.pk or calling us at 0309-1794000 within 3 days of delivery. After our team reviews the product, an online voucher of the same price value will be offered.

Refunds:

We have a ‘No Refund’ policy. However, refunds may be allowed in exceptional cases where the product is out of stock. Refunds will be issued to the same credit card that was used for the original purchase. You will be credited for the cost of the item(s) and applicable taxes. Shipping and handling costs are non-refundable. Please allow 7 days for the processing of returns and up to two billing cycles for the credit to appear on your credit card statement.